Refund policy

Thank you for shopping with WhiteArt.
Please review our refund policy carefully before making a purchase.

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Digital products only

All products sold in our store are digital downloads.
No physical items will be shipped.

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No refunds or exchanges

Due to the nature of digital products, all sales are final.

Once a purchase is completed and files are made available for download, we are unable to offer:

• Refunds
• Returns
• Exchanges
• Cancellations

By completing your purchase, you agree to these terms.

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Download & technical support

We want you to have a smooth experience.

If you experience any of the following issues:

• File will not download
• File appears corrupted
• You receive the wrong file
• You have trouble accessing your purchase

Please contact us within 48 hours of purchase, and we will gladly assist you.

We are happy to resend files or help resolve technical issues as quickly as possible.

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Before purchasing

If you have questions about:

• File formats
• Included sizes
• Printing recommendations
• Editable template usage

Please contact us before placing your order. We're happy to help clarify any details.

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Contact

For support, please reach out through our Contact page.
We typically respond within 24 hours.

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Last updated: February 2026